Privacy Policy

This Privacy Policy informs you about the privacy practices and principles of personal data processing in relation to the website and services of SIA Porcelāna Galerija, Registration No. 40003593666, "Piensaimnieki", Ineši, Inešu pagasts, Cēsu novads LV - 4123 . For inquiries related to data processing, please contact us by email at info@porcelanadarbnica.lv.

What information do we collect?

We collect personal data that you voluntarily provide to us via email, by filling out web-based forms, and through other direct communication with you.

When placing an order, you may be required to provide your first name, last name, contact information, delivery address, and any other information you choose to provide.

How do we use the collected personal data?

We may use the collected personal data to:

  • provide you with the services and information you request,
  • process your orders and prepare the necessary documentation,
  • provide effective customer support,
  • help prevent threats or fraudulent activities,
  • send you informational messages if you have explicitly agreed to receive them,
  • comply with legal and regulatory requirements.

We may disclose your information to third parties in order to comply with legal obligations, cooperate with supervisory authorities, help prevent criminal activities, and protect our, your, and others’ legal rights.

Payment processing is provided by the payment platform makecommerce.lv; therefore, the data necessary for payment execution is transferred to the platform owner, Maksekeskus AS.

How do we protect personal data?

We use various technical and organizational security measures to protect your personal data. Your personal data is accessible only to a limited number of authorized persons.

How long do we retain personal data?

We retain your personal data for as long as necessary for the purpose for which it was collected and as permitted or required by applicable laws and regulations.

How do we use cookies?

Cookies are small text files stored on your computer by the websites you visit. They are used to ensure the functionality of the website and to provide information to website owners.

This website may use the following cookies:

  • Functional cookies. These cookies are necessary for you to navigate the website and use its features. Without these cookies, we cannot provide requested services, such as shopping cart functionality.
  • Google Analytics cookies. These cookies are used to collect statistics about visits to our website. We use this information to improve website performance and advertising activities.
  • Targeted advertising cookies. These cookies are used to increase the effectiveness of advertising and display ads that are most likely to interest you.
  • Third-party service provider cookies. Cookies may be set by third-party services used on this website, such as the Facebook “Like” button. Some of these cookies may be used to track your activities across other websites, and we cannot control them because they are not set by our website.

How can you opt out of cookies?

To refuse cookies, you can use the private browsing mode available in most browsers (private window, incognito window, or InPrivate window). Any cookies created while using private browsing mode are deleted once you close all browser windows.

To opt out of the collection and use of information for targeted advertising purposes, you may use the free tools Your Online Choices or YourAdChoices.

Your rights regarding your personal data

If you are a data subject under the EU GDPR (for example, an EU citizen who provides us with personal data), you have the following rights regarding your personal data:

  • Right to access information. You have the right to receive information about why and how your personal data is processed. You are entitled to receive, free of charge, a copy of your personal data held by us in a commonly used electronic format.
  • Right to rectification. You have the right to request correction or completion of inaccurate or incomplete personal data without undue delay.
  • Right to be forgotten. You have the right to withdraw your consent to personal data processing and request the deletion of your personal data without undue delay once the data is no longer necessary for providing the requested services or complying with legal obligations.
  • Right to restrict processing. You have the right to request restriction of processing of your personal data if you object to the processing and we have no legitimate grounds to continue it, if you dispute the accuracy of the data, if the processing is unlawful, or if you require the data for the establishment, exercise, or defense of legal claims.
  • Right to object. You have the right to object at any time to the processing of your personal data unless the processing is necessary for a task carried out in the public interest or there are compelling legitimate grounds for the processing.
  • Other rights under GDPR. For more information, please visit the EU data protection website.